Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.
Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.
Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Save time by using one platform to monitor and analyze your social media efficacy.
Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.
Get the high-level view on all aspects of your online reputation through weekly executive reports.
Local SEO is everything to a small business & today, the online reputation of your business is defined by your customers.
Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help! Monitor what people are saying about you online and improve your visibility & SEO in local search. See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.
Key Points for Reputation Management
Manage your online reputation from one dashboard: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.
Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found
I prefer this software because I am able to host my website at a quick speed and track analytics at the same time.Kimiye Hampton
The customer service and response time for this company is amazing. Using wifi grew our database & increased customer support.Tony Jolly
Being able to monitor, manage & report my social media has helped grow my business by saving time and increased sales.Karian Durham
This software pays for itself. I am able to manage all my online needs in one platform plus track the results.Courtney Wilson-Grey