Category: General

The Next Big Thing in Online Review Management

Social media platforms and review sites have made it easy for customers to express their opinion about a business; however, the scale of the internet can make it difficult for businesses to keep up with the online conversation. Online review management is critical for listening to customer suggestions and providing superior service.Online Review ManagementOnline review

How to Master Online Reputation Management in 4 Simple Steps

Reviews on platforms like Facebook, Yelp, and Google are an essential part of a business’s online reputation and can be the difference between gaining (or losing) a new customer. While many businesses understand the importance of reviews, they don’t have an online reputation management strategy. Mastering online reputation management and creating a plan to generate,